Cutting-Edge Video Analysis Technology
Link Retail Queue Management system utilizes in-store CCTV cameras for monitoring the queuing areas. Accordingly, real-time video footage from the cash desk cameras is processed by our property video analytic software.
Also, shopper activities in a pre-defined queue region area are detected and analyzed instantly in order to identify customer service performance. Link Retail’s queue monitoring cameras can measure variety of metrics powered by its AI based prediction engine.
The metrics include:
- Number of entries to queue area
- Average service time
- Average dwell time
- Abandonment rate
- Cashier presence